1. What countries do you ship to?
Right now, only the USA and Canada.
Note that orders to Canada may have an additional tariff or tax imposed by customs (beyond our control), and may take a bit longer to get to you due to distance and customs delays.
2. When will I get my order?
That depends on which item you want to purchase. Each item states on it's product page, how long it will take to create.
Most of our rings are made to order and take 3-6 business days, the engagement rings or rings with stones can take up to 10 business days. There is a small selection of rings that ship rather quickly (1-2 days). Those will be stated on their product page.
Purses and wallets usually ship in 1-2 days. Home Decor Accessories can vary. Most ship within a week.
Note you must add time in transit to that estimate. If you choose free standard shipping, add about 3-4 days for transit time. Expedited shipping will add 1-2 days in transit. So expedited shipping will ensure you get it quicker AFTER it ships.
3. What if I get the wrong size?
We offer a 30 day return or exchange policy on all our items. Please note that customized rings like the Duck Band Rings and any Black Zirconium ring that is engraved will incur a $30-$60 restocking fee since we cannot resell those items.
4. What if the ring is defective?
If the item is defective, which is very rare....you can contact us anytime, before or after the 30 day period for an exchange. Note regular wear is not considered a defect. We will accept defective returns or exchanges on any item we sell and not charge a restocking fee for this purpose.
If you have questions about a return or exchange please contact email@example.com.
5. Are your metals allergy free?
Most of our metals are rare to cause allergies. In fact, Titanium (the metal in most of our rings) is hypoallergenic.
6. Are your camo patterns real licensed Realtree and Mossy Oak, or knock-offs?
Unlike many rings you find on Amazon or other big cheap retailers (usually made in China), our rings on this site are REAL licensed Realtree and Mossy Oak. And MADE in the USA. Together with great customer service, a warranty and generous exchange policy, you can't go wrong shopping with us! Note our mililtary style camo is a completely different camo pattern and is not classified as Realtree or Mossy Oak.
7. How do I find my size?
We suggest to you get your ring sized at a jeweler and tell them you want to be sized for Comfort Fit. They will typically get you the most accurate answer. But we do have a ring size chart. If you print it correctly (please follow the instructions to the letter), it will also produce an accurate result.
8. Can you resize Titanium?
Titanium cannot be re-sized. However, a new ring in the new size needed can be made for a fee. This is done on a case-by-case basis. Please email us at info@camoeverafter for further assistance.
9. Do your rings get scratched?
All rings/metals can get light surface scratches with wear, that is normal. But they do not ding or dent as easily as other metals like Gold and Silver.
10. What if your camo pattern peels? Is it covered under Warranty?
Our camo patterns do not fade or peel. They are not dipped in paint or drawn on like some of our competitors. It is anodized and formed in a ring shape. Once shaped it is inlayed into a Titanium, Damascus, Black Zirconium or Precious Metal Ring., then coated with a think protective layer. But on the rare occurrence that it would, it would be considered a manufacturing defect and you're covered. We'll make a new ring for you. Email us at firstname.lastname@example.org for instructions.
11. How can I care for my ring?
To care for your ring is very simple. - just use a soft cloth and warm soapy water. Then dry with another soft (dry) cloth.
If you care about companies and products made in the USA, you've come to the right place. Enjoy your visit!